Contact
Contact Payarmin: Which Phone Number or Email to Use
To contact Payarmin about a placed order, tracking, a change or a refund, call +1 (302) 200-3480 or email [email protected] with your order ID. For questions about this website, such as a typo, privacy or press, email [email protected] on weekdays between 9:00am and 5:00pm ET.
Written by the Payarmin meter deskUpdated
Contact01
How do I contact Payarmin customer service?
Call the order desk at +1 (302) 200-3480 (BuyGoods order desk) or email [email protected] for anything that touches an order: tracking, a change, a cancellation or a refund.
Keep this rule of thumb: if money or a parcel is involved, use the order desk. If the question is about the words on these pages, use the website inbox, [email protected], answered Mon-Fri 9:00am-5:00pm ET.
The five cards below show every line we publish. We list nothing else, because nothing else has been given to us. No chat link, no social account and no second phone number is on file.
Help with a placed order
BuyGoods order desk: tracking, changes and refunds after you order. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
26 Broadway, Suite 1108
New York, NY 10004
Mail only. No walk-in sales.
Returns (New York)
600 Broadway, Suite 4C
New York, NY 10012
Call first. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Which contact line fits my question?
Use the order desk for purchases and the website inbox for page questions; the table matches common questions to the right line.
Read it like a lookup chart. Find your question in the left column, then use the line in the middle one.
| Your question | Line | Include |
|---|---|---|
| Where is my parcel? | Order desk, phone or email | Order ID |
| I want to change or cancel an order | Order desk | Order ID, the change you want |
| I want a refund under the 60-day terms | Order desk | Order ID, then mail the bottles with tracking |
| A fact on a page looks wrong | Website inbox | The page name and the sentence |
| Privacy or press request | Website inbox | Your name and outlet, if press |
| Which medicines clash with the drops? | Your pharmacist or doctor | The full list of what you take |
Medical questions go to a clinician. Neither inbox can advise on your medicines.
What should I have ready before I call?
Have your order ID, the name and email used at checkout, and the pack you bought; those three items let the order desk find the order in one pass.
The desk note on the cards says it plainly: have your order ID ready. Without it, the agent has to search by name and email, which takes longer.
Find the order email
Search your inbox for the confirmation sent after checkout. The order ID sits near the top.
Note the date you paid
The guarantee window counts 60 days from the date of purchase, so the date matters if you plan to ask for a refund.
Write down the question in one line
"Parcel not moving since day 6" is faster to solve than a long story.
Keep the bottles
For a refund, the terms accept bottles full and/or empty. Do not throw them out before the desk tells you the next step.
Where do I send bottles for a refund?
Returned bottles go to the returns address, 600 Broadway, Suite 4C, New York, NY 10012, USA, and not to the New York office address; call or email the order desk first.
The order of events matters. Contact the desk with your order ID, then mail the bottles with tracking, and include your full name, email and order ID in the parcel.
The buyer pays return shipping. Use a tracked service. Hold on to the tracking receipt until the refund posts. Credit timing, as published: 3-5 business days after the returned bottles are credited, then 5-10 days for the card issuer to post it.
| Office | 26 Broadway, Suite 1108, New York, NY 10004, USA |
|---|---|
| Returns | 600 Broadway, Suite 4C, New York, NY 10012, USA |
Full terms are on the refund policy and the 60-day guarantee pages.
Payarmin: from $49 a bottle30 mL · 2, 3 or 6 bottles · free US shipping on 3 and 6 · 60-day results-or-refund guarantee
See packsWhy can't the website inbox see my order?
The website inbox cannot see orders because this site is a retail partner, and payments, parcels and refunds run through the order desk and the official checkout.
That is why an order question sent to [email protected] gets redirected. It is not a brush-off. The inbox simply has no window into the order system.
Think of two instruments in a lab. One reads parcels and payments; the other reads pages. Pointing the page reader at a parcel gives you no reading at all.
Orders begin from the order buttons on this site. They lead to /order/ and on to the official checkout. Prices and shipping are shown there. Our where to buy page has the route.
Can I contact the distributor named on the label?
Yes, the label prints a distributor contact: Instituto Experience, Lakeland FL 33804, +1 (507) 448-8190, [email protected].
Notice the email matches the order email on the sales page. For most readers, that means one desk answers both, so a call to +1 (302) 200-3480 is the quickest first move.
The label names a distributor and not a manufacturer. If you want to know who filled the bottle, the distributor is the party to ask. We cannot answer it, because we do not know. Our testing and quality page lists what is and is not documented.
- Distributor on label: Instituto Experience, Lakeland, FL 33804
- Manufacturer: not named on the label or the sales page
- This site: a U.S. retail partner, not the manufacturer or the distributor
What if it is urgent or medical?
For a health emergency, call 911; neither the order desk nor the website inbox can help with symptoms.
Someone who has a low blood sugar reading and passes out, has a seizure or cannot swallow safely needs 911 right away. For milder symptoms such as shakiness, hunger or confusion after starting a new product, stop and speak to your clinician or pharmacist.
If a dog may have swallowed the drops, call a veterinarian or animal poison control at once. The bottle contains xylitol, which is dangerous to dogs (FDA, Paws Off Xylitol).
Never change or stop a prescription because of a supplement. Your prescriber makes that call.
FAQ02
Payarmin contact questions
What is the Payarmin customer service number?
The order desk number is +1 (302) 200-3480, run by BuyGoods for tracking, changes and refunds on placed orders. Have your order ID ready. The same desk's email is [email protected]. Website questions go to a separate inbox, [email protected].
What are the website inbox hours?
The website inbox, [email protected], is staffed Monday to Friday, 9:00am to 5:00pm ET. It handles page corrections, typos, privacy requests and press. It cannot look up orders, so order questions belong with the order desk.
Is there a live chat or social account for Payarmin?
None is published to us. The lines we can verify are the order phone, the order email, the website email and two New York addresses. Treat any other chat or social account claiming to speak for the order desk with caution.
Where is the Payarmin office?
The published office is 26 Broadway, Suite 1108, New York, NY 10004. It is a mailing address for correspondence. Do not mail returns there, because the returns address is 600 Broadway, Suite 4C, New York, NY 10012.
How do I cancel a Payarmin order?
As soon as you can, call +1 (302) 200-3480 or email [email protected] with your order ID. The sales page describes a one-time payment with no auto-ship. We cannot see or change orders from this website.
Can I report a mistake on this website?
Yes. Email [email protected] with the page name and the sentence you think is wrong. The desk checks it against the label and the sales page, and moves the update date at the top when something is corrected.
Who answers medical questions about Payarmin?
Your own doctor or pharmacist. The order desk handles placed orders, and this site reads the label. Bring the full bottle label and your medicine list to the appointment so the check is specific.
Who wrote this03
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards, and the way we check reviews. This website is a U.S. retail partner for Payarmin, not the manufacturer or the label's distributor. Buying through our order links earns us money.
Keep reading
More about Payarmin
U.S. retail partner for Payarmin
Ready to try Payarmin?
Start by checking your medicines, then pick a pack. Six bottles cost the least per bottle, and three or six ship free in the US. The 60-day guarantee counts from the day you buy.
- Secure checkout
- 60-day money-back guarantee
- Ships from the U.S.
